All the passenger changes are done here: https://bailataan.fi/events/c6f97129-9308-4ce0-b3ba-be1ac8c5bce1
-Possible passenger changes are made digitally. The form and more information can be found here:
https://kaljaasiristeily.fi/en/info-2/#section5 (Bookings and cancellation-section)
-The changes are done one at the time, but you can buy several change slips at one time. The service fee will be charged for each change according the price list (https://kaljaasiristeily.fi/en/info-2/#section5)
-Changes should be dealt with withing 2 days and the new passenger will get a confirmation to their e-mail when it is done. The change-ticket in the notifiers wallet will be used.
-Changes regarding dining can be made through e-mail at firstname.lastname@example.org
– If you sell your ticket forward, there is no need to send the ticket from the bailataan.fi-wallet since they will not be used for redeeming tickets. Boarding passes are handed out in the harbor against your name, proved by a valid id so just fill out the change form.
-The system has sent out a receipt to the orderer and order confirmations to all passengers in a cabin.The receipt will be delivered to the email registered to the bailataan.fi account. The order confirmation is an e-mail filled with information and the receipt is a summary of the purchase. Neither is needed when redeeming the ticket from the harbor.
-If you didn’t receive the booking confirmation, but you can see your tickets in the bailataan.fi wallet, then everything is fine and you are going to Kaljaasi.
-If you have filled in the e-mail wrong for any of the passengers or a passenger has not received an order confirmation, don’t worry. In the order confirmation is only the schedule etc. but it is not needed for redeeming your ticket. You can send the order confirmation to the passenger who is missing it.
Most information can be found on our webpage: http://kaljaasiristeily.fi/en/info-2/ and if something is still unclear, Facebook and e-mail will serve you aswell :)